Shipping policy

Thank you for shopping with The Black Thorn & Ember. Each order is packed with care and thoughtfully prepared before shipment.

Processing Times

Orders are typically processed within 5–7 business days unless otherwise noted.

Please allow additional processing time during:

new collection launches
holidays
special releases
high-volume periods

Shipping Rates

Shipping costs are calculated at checkout based on order size, weight, and destination.

Delivery Estimates

Delivery times may vary depending on:

carrier delays
weather conditions
holidays
destination location

Once an order has been shipped, The Black Thorn & Ember is not responsible for delays caused by the shipping carrier.

Multiple Shipments

Some items in our shop are fulfilled and shipped separately. If your order contains a mix of Signature Collection items, books, Reader's Fate selections, or Reader's Essentials products, you may receive multiple packages and separate tracking numbers.

Items may arrive on different days depending on the fulfillment method and shipping carrier.

Tracking Information

Tracking information will be provided once your order has shipped, when available.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. The Black Thorn & Ember is not responsible for orders shipped to incorrectly entered addresses provided by the customer.